Overview |
ACL’s Shortcodes service allows enterprises to create a unique mobile identity and manage SMS text based campaigns and initiatives through a web based interface. ACL provides web based tools that allow:
- Shortcode management
- Keyword management
- Campaign management
- Single window interface
- Real time data analytics
The SMS feedback system is the world's most advanced mobile SMS based customer facing tool. The system enables business owners, organizations, public and non public sectors to solicit instant and useful feedback from customers instantly.
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key features |
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Self creation and management of customer interactions like surveys, quick polls, votes and competitions without dependency on a third party |
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Create, schedule and launch campaigns through an intuitive web interface |
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Ability to add footer messages for promotion and ad campaigns, both operator and circle specific |
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Real-time tracking, reporting and analytics |
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Ability to measure your marketing efforts and allow access to prospective clients and qualified leads, instantly |
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Multiple language options for global deployment |
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24/7 maintenance support |
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Tools |
The solution allows enterprises to fully leverage the omnipresent nature of SMS technology, in an uncomplicated, efficient and non-intrusive manner. The tool provides different modules for a range of usage. The modules are user friendly and can be incorporated into the present system with great ease. |
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Keyword management |
Allows enterprises to create new keywords for usage as well as its sub keywords for parameter based responses. This feature also enables users to set time based responses against keywords. One can set different responses at different time intervals against a keyword.
The Footer Management feature helps enterprises to
use different footers in an SMS message according to requirement. With this functionality the same keyword can return different responses for different circles and operators. |
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campaign Management |
| An intuitive, web-based interface for creating and managing mobile orientated campaigns. This module enables enterprises to run contests, conduct polls, Receive feedback, and Create surveys to understand the market pulse. Thus enterprises can promote their business by reaching large number of customers in interactive ways.
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Contest Manager |
Enables enterprises to carefully craft contests to suit their target audience, ensuring the contest is easy to navigate, engaging and entertaining.
This tool enables enterprises to create and manage a multi category, multi-tiered contest and also manage multiple prize tiers, including specifying prize-winning probability per tier. Prizes can be topped up during the campaign using the application’s web interface.
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Feedback and Vote Manager |
Feedback manager helps the user create feedback questionnaires for discussion forums. The vote manager is used to keep a tab of votes made in various contests. This feature keeps track of who votes, and closing date of various contests and when the vote expires.
SMS Voting is one of ACL’s most popular SMS solutions and has powered many SMS to TV programs and national events over many years.
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Technology |
| The service operates on a flexible, modular and scalable platform that can
easily integrate with third party applications via HTTP APIs. Centered on
convenience and flexibility, this integrated multi-serve platform enables
enterprises to connect to mobile operators and speedily set up and launch
SMS campaigns including product promotions, competitions, contests and text
voting. The platform also allows customizable campaigns to be set up in
advance, including keyword selection, standard reply message and date and
time of campaign.
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